Air Borealis Cargo is trusted to provide professional, reliable and efficient cargo services in every destination we serve. Whether it’s an envelope, small package or large piece of heavy equipment, we treat your cargo with utmost care from the moment it leaves your hands.
Domestic Cargo Tariff – Effective June 30, 2023
Air Borealis is a participant in the Transport Canada “Air Cargo Security Program”. If you would like more information and to learn how to join the program please visit:
https://tc.canada.ca/en/programs/air-cargo-security-program
Cargo Options
Air Borealis Cargo is proud to offer shipping solutions for all sizes! Whether it’s an envelope, small package or large piece of heavy equipment, we treat your cargo with utmost care from the moment it leaves your hands.
General
Air Borealis Cargo General Service offers a reliable and cost effective shipping option. The General Service is suitable for non-urgent and non-perishable cargo. Please allow three (3) to five (5) business days for shipment to be received from airport to airport.
Express
Air Borealis Cargo Express Service is designed for time sensitive shipments. This service takes precedent over the General Service and only requires one (1) to two (2) days for shipment from airport to airport. This period is dependent upon the initial drop off time to Air Borealis Cargo.
Priority
Air Borealis Priority Service is designed for urgent / time critical shipments and ensures the shipment will be on the next available flight. This service takes precedent over all other options. The Priority Service guarantees your shipment moves from airport to airport on the next available flight.
Envelope
This Air Borealis Cargo service is available for envelopes not exceeding 5 lb and must be of paper matter only. Please allow one (1) business day from airport to airport. PAL Airlines Cargo is proud to offer shipping solutions for all sizes! Whether it’s an envelope, small package or large piece of heavy equipment, we treat your cargo with utmost care from the moment it leaves your hands.
Pick up & Delivery
Air Borealis also offers a reliable Pick Up and Delivery Service in Goose Bay. For exact rates, please call our cargo department at 1-709-896-3474 or email goosebaycargo@airborealis.ca
Package & Labelling
Air Borealis Cargo service is recognized for safety, service, and reliability. We handle all of your important documents and materials with the utmost care, but to ensure your cargo reaches its destination in pristine condition, it is your responsibility to do the following:
Indicate any special handling requirements on each package (i.e., Cooler, Freezer, Keep from Freezing, Fragile, This Way Up, etc.). We will affix the proper labels, but you must notify us when they are required.
Make sure contents are properly protected against breakage or leakage with inner and outer packaging.
Properly package and label all perishable items. Due to limited refrigeration facilities at our stations, all perishable items should be properly packaged to maintain optimal internal temperatures while in our care. For cold-storage items, we recommend the use of gel-packs.
Shipping Animals
Air Borealis Cargo treats animals as if they’re our own. Our top priority is the comfort and safety of your animals. To ensure a stress-free travel experience, if your animal is travelling alone, please make arrangements with Air Borealis Cargo at least 48 hours in advance. As our rates are based on the dimensions and weight of the kennel(s), this information is required at time of booking. Please call the Air Borealis Cargo department at 1-709-896-3474 or email goodbaycargo@airborealis.ca for more details and to make arrangements.
Restrictions
- Air Borealis Cargo will not accept animals that emit offensive odors, are hostile, or are in an agitated state.
- Cats or dogs under eight (8) weeks old will not be accepted.
- Some extra-large kennels may not be accepted due to aircraft size, type, and availability.
- Due to high passenger volume over the holiday season, Air Borealis flights are restricted to one (1) kennel per customer.
- Please understand that, as a precautionary measure and to ensure their comfort, shipment of your animal may be delayed when extreme temperatures are forecast enroute.
Kennels
- Kennels must be certified leak-proof pet carriers, free of defects, and provide adequate ventilation for the animal.
- Kennels must be large enough for your pet to stand up, turn around completely, and lie down.
- Metal wire cages are not accepted.
- Maximum of two (2) animals permitted per kennel. Animals must be friendly and familiar with one another and be able to turn around freely.
Additional Tips
- Your animal(s) should eat a light meal and drink at least two (2) to three (3) hours before departure.
- Exercise your animal immediately before leaving for the airport.
Air Borealis is not responsible in the event of loss, delay, injury, sickness, or death of any pet or animal accepted for transportation.
Dangerous Goods
Air Borealis Cargo provides first class service when handling dangerous goods. We are second-to-none in safety, reliability and efficiently when it comes to transporting your specialized cargo.
All transportation of Dangerous Goods must be accompanied by proper declaration forms from a certified agent. All shipments must abide by Transport Canada’s regulations for the Transportation of Dangerous Goods. For more information on these regulations and how to comply, please click here: https://tc.canada.ca/
Contact Us
Goose Bay, NL
Tel: 709.896.3474
Fax: 709.896.3798
E-Mail: goosebaycargo@airborealis.ca.
Address: 1 Centralia Drive; Goose Bay, Labrador
Hours of Operation:
Monday to Friday: 7:00am – 5:00pm
Saturday and Sunday: Closed