Personal Items
| BAGGAGE ALLOWANCE | MAX SIZE (L x W x H) |
|---|---|
| 1 per passenger | 10” x 12” x 8” |
Air Borealis will permit one (1) free personal item. This item must be safely secured to the passenger during flight. This personal item may include, but is not limited to: a purse (maximum dimension 10”x12”x8” (LxWxH)), medication bag, and small personal containers carrying life sustaining items such as CPAP
Please ensure you place your ID, any medication you might have, your keys and wallet, and any jewelry or valuables in your carry-on luggage.
There are certain things that you can and cannot take on an Air Borealis flight as a personal item. Here are the rules to help you figure out what’s allowed and what you should leave at home.
Things you can take on Air Borealis in your personal item:
- Liquids, gels, or aerosols in containers less than 100 ml / 90 g (3.4 oz) or less.
If you are travelling with aerosols greater than 100 ml, it is required to be transported as dangerous goods. Please review dangerous goods document for more details.
For more information, please visit www.tc.gc.ca or www.catsa-acsta.gc.ca
If you are connecting to a PAL Airlines flight, please see below for carry on baggage allowance.
Air Borealis does not allow for carry on baggage due to aircraft limitations and restrictions. We will accept personal items and offer a sky check service as outlined below.
Air Borealis will permit one (1) free personal item. This item must be safely secured to the passenger during flight. This personal item may include, but is not limited to:
- A purse (maximum dimension of 10” x 12” x 8”), medication bag, and small personal containers carrying life sustaining items such as CPAP.
Sky Check Baggage
| BAGGAGE ALLOWANCE | MAX SIZE (L x W x H) |
|---|---|
| 1 per passenger | 12” x 16” x 10” |
Air Borealis offers a complimentary Sky Check Service for one (1) item per passenger. This is in addition to the free 50 lb checked baggage allowance. Sky Check items must not exceed 12” x 16” x 10” in size and may include items such as a backpack with a laptop, fragile or valuable items, a camera bag, or a diaper bag.
Sky Checked items are stored safely on board—either at the front of the cabin, in the nose, or in the tail section of the aircraft—ensuring secure handling throughout your journey.
Please ensure your sky check item has a sky check tag, which are available at each check-in counter or gate. You will be required to carry the sky check item to the aircraft where our crew and/or ground staff will accept your bag and place on board. Your sky check will be readily available upon arrival at your destination.
If you are connecting to a PAL Airlines flight, passengers will need to ensure their Sky Check baggage meets PAL Airlines carry on baggage requirements. Learn more at www.palairlines.ca/carry-on-baggage , your sky check baggage will be transferred at no additional charge.
Checked Baggage
Each Air Borealis passenger is permitted two (2) checked baggage free of charge on every flight. Checked bags must not exceed a combined total weight of 50 pounds, and their maximum size must not exceed 62 linear inches. Where a bag exceeds the maximum weight and size, it can still travel as Excess Baggage.
Air Borealis passengers are reminded that Transport Canada regulations require that each piece of luggage has a name tag.
Excess Baggage
Each baggage which exceeds the normal allotment will be tagged as ‘excess’, and a charge will be applied.
We make every effort to ensure all baggage travels with the passenger; however, excess baggage travels based on available space. If space is limited, excess baggage will be moved to the next available flight. Passengers can pick up excess bags at the airport or make alternate arrangements with the departure station to have them delivered.
Bags weighing between 50 and 70 lbs are subject to excess baggage fees. To pay for excess baggage, passengers will pay at the check-in counter using debit or credit card only.
Bags weighing over 70 lbs must be shipped through Air Borealis Cargo and are subject to standard cargo rates. Learn more or arrange your shipment through Air Borealis Cargo.
For bags connecting onto PAL Airlines, learn more about the PAL Airlines Excess Bag fees.
Special Items
When traveling with non-traditional or special items there are things you need to know. The following will provide some direction for passengers to make the experience easier.
Sporting Equipment
Most sporting equipment is included in your baggage allowance unless the equipment exceeds the 50 lb maximum. Where equipment exceeds the 50 lb maximum it will be boarded as excess baggage. A Limited Release Tag is required for all sporting equipment flying with us. Limited Release Tags are available at the check in counter prior to departure.
| ITEM | COST | INSTRUCTIONS |
|---|---|---|
| Hockey Bag | Standard baggage fees apply |
|
| Ski Equipment or Snow Shoes | Standard baggage fees apply |
|
| Golf Bag | Standard baggage fees apply |
|
| Fishing Equipment | Standard baggage fees apply |
|
| Bicycles | $100.00-$115.00 |
|
| Musical Instruments | Standard baggage fees apply |
|
| Other large sports equipment (i.e., kayak, canoe, toboggans) |
|
Transportation of Musical Instruments
Musical instruments can only be accepted as Sky Checked baggage or checked baggage
Air Borealis does not allow carry-on baggage due to aircraft restrictions.
Instruments may be sky checked and/or accepted as checked baggage as long as they are properly packed in a hard-sided case and meet the size requirements. Air Borealis will accept instruments as sky check and/or checked baggage if they are not packaged properly (i.e. a soft sided case) provided the passenger agrees to sign a Limited Release Tag that releases Air Borealis for any liabilities. The Instrument must meet the size requirements.
Guitars may be sky checked. It is suggested that string instruments have their strings loosened to prevent damage caused by changes in temperature and/or pressure.
Musical instruments cannot be accepted as cabin seat baggage (to occupy a seat).
Applicable baggage fees will apply for instruments accepted as checked baggage.
Traveling with musical instruments of high value:
If passengers are traveling with musical instruments with a value greater than $2,800, the instrument is required to be shipped through Air Borealis Cargo where a declared value of the instrument can be established.
If musical instruments are lost or damaged during travel, as a result of Air Borealis mishandling, the maximum liability passengers are entitled to is $2,100. Please refer to the Canadian Transport Agency regulations for details about compensation: https://rppa-appr.ca/eng
For more information on transportation of musical instruments, please visit:
General Conditions and Tariffs
Firearms
As per Transport Canada Regulations, rifles and shotguns will be accepted on Air Borealis as checked baggage only and are applicable to baggage fees.
Firearms are acceptable as checked baggage, subject to the following guidelines:
- The firearm must be unloaded, and must have a secure locking device on the mechanism of the weapon (i.e. the safety lock must be engaged).
- All checked baggage containing firearms must be affixed with a “Firearm” tag and a “Priority” tag. This assures the passenger that the bag will ride.
- A maximum of 5 kgs or 10 lbs of ammunition per passenger will be accepted.
- Ammunition must be securely packaged in a strong outside container of wood, metal, or fiberboard OR in the original inner carton and securely packed inside checked baggage to prevent shifting or accidental functioning.
- The ammunition must be kept separately from the firearm case.
- A “Priority” tag and an Ammunition sticker must be applied to the container or suitcase carrying the ammunition.
- Both hard-sided and soft-sided firearm cases are accepted, providing the case concealing the firearm is locked and all the above policies are followed.
Air Borealis passengers are required to complete a Firearms Declaration Form once these rules are complied with.
Lost or Damaged Baggage
If your bag does not arrive on your flight, please complete the Lost & Damaged bag form. Our team will track your bag, and once found, will arrange for delivery. Excess baggage will be held for pick up.
If you have expenses because of a baggage delay, passengers are eligible to receive compensation for reasonable and necessary out-of-pocket expenses. Any expenses will be evaluated on an individual basis by our Compensation Team.
For bags that have not been found within 21 days, please refer to the Canadian Transport Agency regulations for details about compensation: https://rppa-appr.ca/eng
For damaged bags, please complete all required fields in the Lost and Damaged bag form and our team will review your claim.
A passenger must file a claim for expenses with the airline. For damaged baggage, the claim must be submitted within 7 days after the passenger receives the baggage. For potentially lost baggage, the claim must be submitted within 21 days after it was supposed to arrive.
For more information on lost or damaged baggage compensation, please refer to the Canadian Transport Agency regulations for details about compensation: https://rppa-appr.ca/eng